This privacy policy discloses the privacy practices for www.olympiccandle.com.

 

This privacy policy applies solely to information collected by this website and by extension, our third-party service providers. It will notify you of the following:

 

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

 

Information Collection, Use and Sharing 

We are the sole owners of the information collected on this site. We only have access to collect personally-identifiable information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to manage our business and fulfill your request, e.g. to collect payment and ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Third-Party Providers

Our website is hosted by a major third-party hosting service.  The hosting service is responsible for managing and maintaining all information collected during your visit to our web site, including any personally identifiable information that you provide to complete an order.  This information is maintained on their systems.  Additionally, we contract with third-party payment processing service providers such as PayPal and others.  They are also responsible for collecting and managing personally-identifiable information that you provide in order to complete an order through our website. The third-party service providers with whom we have contracted also depend on third-party service providers.  Through our relationship with these third-party providers and by extension, their providers, we have received assurances that they will make all commercially reasonable efforts to protect your information and ours.  As a small business, we are doing our best to protect your information and ours, but unfortunately, we cannot unconditionally guarantee the safety of anyone's data.

Cookies and Metadata

As mentioned in the paragraph above, we use third-party providers.  In the course of supporting our business, third-party providers may deposit cookies and gather non-personally identifiable metadata about your visit to our web site to monitor the quality of service, monitor traffic type and volume, improve services, etc.  These days, it feels like 'big brother' is watching everything we do.  Our site is no different from everybody else's site. If you are concerned about cookies, etc., we recommend you clear your browser cache at the end of your visit to our site (and every other site you visit).

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline by commercially-viable means.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are encrypted and use commercially available anti-virus software.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you have any questions about this privacy policy, please contact us via telephone at (206) 734 7229 or info@olympiccandle.com.

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